Green Home Systems Ltd

• Pamela

  May 2026

  5

  Green Home Systems installed 12 solar panels and 2 x batteries for me. Very happy with the install quality. The team were great, communication was of a high standard and the installers were great with me and my kids (And dog) who were in the property. Team of 3 electricians arrived and 2 roofers. Work commenced at 8:30am and my system was up and running and producing by 2:30pm. A good handover and shown how to use the app/ system was given. I am very confident in using the system and would not hesitate to recommend GHS. In fact, I already have to a few of my neighbours. Overall, very happy with the service received and the high quality of the install!

• Bear Smith

  Mar 2026

  1

  AVOID AT ALL COSTS. I need to make this clear, this is not an issue with the heat pump itself, as most complaints are dismissed due to people lacking an understanding of the limitations of these systems. This is solely a review of Green Home Systems themselves. Not one single part of this job went as it should, from rude surveyors, to the technical team not getting in touch to discuss layouts and plans despite repeated requests, the install being poor and rushed and requiring remediation, pipework run up walls in the middle of rooms defying logic and requiring relocation, repeated broken down vehicles and leaving us without heating or hot water over a weekend in december due to the job completion taking a week and a half instead of 4 days, to name but a few of the issues. Then when remediation work was offered, they made the joiner they sent to us redundant on the first day while he was in my house and he then told me he was being forced to stay to complete the work otherwise they would not pay him the agreed redundancy pay. Even the plasterer they sent as part of the "apology remediation" ruined three lampshades rather than taking them off. Also, when I made a formal complaint one of the directors sent me an email that was so clearly AI generated that was hard not to see it as anything other than a complete lack of regard or respect for their client. Utterly appalling company who have no business taking your money. Do not use under any circumstances.

• ramada cars

  Mar 2026

  5

• G

  Feb 2026

  1

  Got them to do cavity wall insulation, came out to do the work, said the work was finished. I looked around the house and seen they only did half a wall, contacting the company to ask why I was told the work was completed yet it was not. Was told I would get a refund, 3 weeks later and they are not calling me back, scam is there game. I have contacted trading standards and this will be taken allover social media as well. They scam people out of money for work that is not completed then lie that the work has been finished. Unfortunately they tried it with the wrong person this time. Aslo contacted the government grant to voice my concerns about giving money to this company

• Neil McNeil

  Jan 2026

  5

• Stuart Crombie

  Dec 2025

  5

  Thanks to Paul and Stephen for doing a great job installing our cavity wall insulation today .

  Owner's reply

  Dear Stuart, Thank you for the 5-star review, we always appreciate hearing back from our customers. We'll be sure to let Paul and Stephen know you were happy with the work they done! Kind regards Green Home Systems

• Pauline Matthews

  Oct 2025

  1

  Be warned, this company do not accept any blame for poor workmanship that they have carried out. Despite the surveyor stating the standard of the job was non existent,that the job had not even been to the remit of the work that would have been required at that time and also agreed that the company would have claimed the full amount of funding for the job ( i have a recording of this) and needed rectification the company have tried to claim it was done to the correct standard at the time. Once they have the money they fail to meet any obligation to the customer which is this case was an elderly lady. Now taking this matter to the ombudsman as the buck ultimately stops with their company regardless of whom within the company did the work and at what time. Stay clear is my advise of a company that won't take responsibility for its work and lack of standards

• GORDON McMILLAN

  Oct 2025

  5

  Green Home Systems provided quotes for solar panels, loft and cavity wall insulation. All the office staff and Company representatives who visited our house to provide quotations were very professional, helpful and friendly - especially Thomas, Paul, Cameron and the team of installers. There was no sales pressure and they answered all our queries. Highly recommend Green Home Energy Systems.

• robert laws

  Aug 2025

  5

  Huge thanks to Ethan Murray and the sales team for picking up my case and getting everything in order. The process through ECO4 was smooth, and they kept me updated the whole way. Everything from the underfloor insulation to the solar install was handled professionally and efficiently. Can’t fault the team — highly recommended!

• Antonio

  Jul 2025

  1

  NIGHTMARE COMPANY. Initially, seemed great, new vents in the Kitchen & bathroom and new loft insulation... Then went sideways. Guys turned up to fit the vents with no clue where to fit them or connect to a power source. Got called at work and suggest our first choice of location and 2nd but explained that the kitchens about to be renovated so it's best to go with our first choice or reschedule... They said no because wouldn't want to be sent out again and first choice had "too many bends and would damage the tiles" which I explained wouldn't matter as the tiles were being removed... I said the 2nd location was fine then but only if the cables were going to be behind the walls (dropped cables) to which they replied "no as the company won't pay for plastering and don't put cables behind the walls). I didn't want it in the other location if the cables were going to be on show but They ignored it and put it in the 2nd place and put trunking that would cover the height of a wall and basically the length of 2 walls. The guys also left an absolute state in the bathroom & kitchen and tried to hide bored wall blocks behind our ivy bush instead of removing them like they are supposed to. We called and complained to which manager Tom came out and offered to fix it all. (next joke) They did at least bring electricians out to remove the old vent and these guys were great but they were appalled and horrified at the state of the initial work and even explained that they do put cables behind the walls, especially if it is a distance from a socket. They then found packaging rubbish, from the initial install guys, hidden under one of our cabinets and couldn't believe when they found out that the extraction duct wasn't even connected to the extractor fan so was just venting into the cavity wall. They were so apologetic and wished they could do more to help but could only plaster the inside hole as would need a joiner to seal the outside one. Waited until the 24th of June for the new vent install, as they were coming out when our electrician was due the same day and could make sure all the wiring etc was suited and done correctly... No one came, called the office to query it and the answer astounded me... "they did come to the car park but they just left"... Seriously??... told they would be out the next day which they were so got it fitted but they had no clue about cementing the other hole and said a lack of communication is common in the company as always causes issues. Complained about the hole to cust service again and Tom accused me of lying saying he never agreed to cement it and apparently I agreed to leave a gaping hole from the outside into my cavity wall (cause yeah... Any normal person would do that). After numerous calls they agreed to send 2 joiners out the next afternoon who arrived first thing in the morning... But least they were there right... Well clearly we'd been bitched about in the office because when I explained the issues that we had experienced with Tom they went "oh we know" with this very unprofessional attitude like they were reluctant to be there to fix the issue the company created. Got it repaired but during my conversations with staff, I got a response to my email to Tom saying I wasn't to contact their customer service as the staff had apparently come to him saying I was shouting at them and swearing at them (which isn't the case cause all I had done was apologise that the staff had to deal with this again and again cause management couldn't get it right),only to then find out he hadn't even listened to the calls to find out what was actually said or how I sounded so said I did these things with literally 0 effort to check the evidence. Tom has an attitude issue considering how he spoke to me on the phone and acting like fixing the issue was doing me a favour. Got it recorded incase he tries to lie about that too. Also contacted the regulator about false funding claims as claimed for more than they did. Good luck keeping your funding for fraud and abuse to people

Reviews pulled from Google Maps. We display them as posted by Google users.